Avatar
Please consider registering
Guest
Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
Register Lost password?
sp_Feed sp_TopicIcon
NVR 16 POE would not boot
sp_NewTopic Add Topic
Avatar
patrickthenomad
Member
Members
Forum Posts: 3
Member Since:
June 4, 2015
sp_UserOfflineSmall Offline
1
November 18, 2015 - 10:19 am
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

When I arrived to work the NVR was not displaying video or lights on the front panel but the fan was operating.  I called the support line and received the VM.  After leaving a message I began to trouble shoot and started to unplug everything from the unit.  Down to just power and video it would still not boot.  

I opened the unit and began to unplug HDs.  Down to one HD from three the unit would boot.  I plugged the first HD back in and it still booted, then plugged the second HD that I unplugged, back in and the unit failed to boot.  I believe I have a bad HD.  I am wondering what I need to do to verify this to support and also if I have any warranty for this HD.  

 

Regards,

 

Patrick

Avatar
Jose Malave
Boca Raton, Florida
Admin
Forum Posts: 820
Member Since:
January 3, 2014
sp_UserOfflineSmall Offline
2
November 19, 2015 - 3:39 pm
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Hi Patrick,

 

Please send an email to support@securitycameraking.com with the email used to purchase the equipment. I was unable to find an order using the email on your forum account. 

From this I can check the Order and see if the Hard Disk Drive is under warranty.

 Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com

Calculate your Hard Disk Drive HereCalculate your Lens Here |  Calculate your Voltage Drop Here

       Video Vault (All Videos)         |  Security Camera Videos |     Smartphone Access Videos  

                    Check out the new Tech! HD-CVI       More.... 

Forum Timezone: America/New_York
Most Users Ever Online: 727
Currently Online:
Guest(s) 25
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Techpro Security: 404
shockwave199: 179
tubac: 167
Jer7of9: 155
Gilberto: 150
MrDeepFreeze: 136
Night Hawk: 100
Mark: 89
West Coast Jones: 66
ShawnInFL: 64
Newest Members:
chrisoco
Janelaw
Jampralk
CheRam
will
Toadaly
wella
FredMok
Shantibc97
RozCasty
Forum Stats:
Groups: 5
Forums: 28
Topics: 1496
Posts: 5993

 

Member Stats:
Guest Posters: 141
Members: 22945
Moderators: 7
Admins: 5
Administrators: Damon Delcoro, Brad Besner, Jose Malave, Damon Delcoro, Tony Petruzzi
Moderators: Zeke Richey, Eric Wilson, Yarden Pinhasi, Joe Shopsin, jwilhelmi, Jorge Nava, Tyler Rittel