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garethe
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Forum Posts: 1
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January 10, 2018
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January 10, 2018 - 2:53 pm
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Hi all,

Just wondering if I have the correct and latest firmware for my system

 

CURRENT

System: 2.610.GV00.0

Build date: 12-20-2013

WEB: 2.1.7.72

 

Tried to update to this version (From Gen4) 

General_NVR5xxx_Eng_PN_V2.616.0000.0.R.20150316

But it said failed !!

Need the update as added new camera that is not working.... told to upgrade....

 

Thanks

Gareth

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Jose Malave
Boca Raton, Florida
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January 10, 2018 - 4:05 pm
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Unfortunately, due to this recorder not being purchased through us, you will need to contact the Company that Supplied you with the recorder in order to obtain the correct firmware.  

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 Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com

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