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tubac
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July 18, 2014 - 2:38 pm
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Sorry, its been awhile… 

What do I need to log into Web Service on my Mac?  I need to be able to log in within my Lan and outside my Lan.

Thanks,

Tom

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Dan Maresca
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July 18, 2014 - 3:32 pm
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You will need to use the remote viewing software techpross on mac. You might be able to use Google chrome since we updated the firmware though.  If so just type in the public IP address into chrome with : port number on end. If not you will need to install the software if it is not already. Once software is installed open it. On right side there is config manager / device manage add the nvr. 

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tubac
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July 18, 2014 - 3:35 pm
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Do I use my private ip when inside my LAN and public outside? I know something follows the colon after each but  can’t recall what…

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Gilberto
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July 18, 2014 - 3:41 pm
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You can look up your internal Ip address and port number at the physical DVR/NVR. Go to settings>network>connection http port. Usually its (88). For your external go to http://www.canyouseeme.org and your public Ip address will generate.

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Dan Maresca
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July 18, 2014 - 3:42 pm
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Private when you on the same network as the nvr. Public when you are away. The port number you can verify by checking the network settings on unit. Look at HTTP box for port number. The TCP box is the port number for the software. 

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tubac
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July 18, 2014 - 3:48 pm
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I am using Chrome and get the Web Service page. LAN is ticked and I entered admin/admin. Nothing happens.

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Techpro Security
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July 18, 2014 - 5:01 pm
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If you are using a Mac then you will need to use Smart PSS if this is a camera or a Recorder. Or you could try to use Safari. I can access IP cameras from safari using Maverics 10.9.4 but this is not something that is supported 100%. If you need access then you will need to use Smart PSS for Mac.

 

Thanks

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