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September 21, 2017 - 5:56 pm
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Hello,

 

The following video will go over how to change IP addresses using Config Tool version 4.03.2

https://youtu.be/k9gnqtToy-I

 

We look forward to your comments.

 

Thank you! 

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September 22, 2017 - 1:27 pm
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Thank you Bradley, this is great. 

Just a quick add on. If you’re having trouble with this version of the config tool finding your Elite IP cameras on a Windows 10 PC, please follow the steps below to remedy the issue. 

Step 1: Click “Search Setting” at the top of the tool. 

Step 2: Enable “Other Segment Search”.

Step 3: Set this network segment to be the full range of IP’s that the cameras addresses are within. For example, if your cameras are still default there are two options, they are either set for DHCP or they are set to static IP’s of 192.168.1.108. 

First thing to do is Set this “other segment” to be your entire network range. Example would be if your routers IP address is 10.1.10.1, set this range to be 10.1.10.1 – 10.1.10.255. Then you should find the cameras if they are set for DHCP and have grabbed IP address’ from your router. 

If that does not find the cameras then they are probably set for static IP’s of 192.168.1.108. Next thing to try would be set this “other segment” to be 192.168.1.1 – 192.168.1.255. 

If you still do not find the cameras there is probably something else prohibiting the cameras from communicating with the network and I would advise you to trouble shoot this connection, or contact our support team for further assistance. 

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