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8ch 8POE NVR Tuesday 2 AM Reboots, difficult recovery
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frankf
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July 23, 2015 - 5:18 am
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My 8ch 8POE NVR (one 3TB HDD) generally works great. However, every so often, the auto-maintenance Tue 2 AM reboot goes into a cycle of reboots, attempting to get going. After 8-10 hours, it succeeds.

When it does the reboot cycle, each time the monitor will briefly (2-5 secs) display the live camera video (six), then display that the HDD has 0 space, then “Saved”, then wait a while, then attempt the reboot again. The HDD light is on during some/all of this.

My suspicion is that, during the reboot, the opsys attempts to use the HDD, detects there is 0 space available, which causes some problem. There is 0 space available because it has filled with video recordings and is in the “auto-delete as needed” mode.

But, the firmware/opsys gets confused (speculation on my part).

I’ve seen the fairly recent firmware update posted here. Does that firmware fix that problem? If not, is there a solution now or coming?

I’ve seen other posts about very similar reboot problems. I’m sure if I formatted the drive, and thereby have more than 0 HDD space, it would reboot fine until the next time it goes into the “drive is full, need to reboot and/or clean enough space to reboot and can’t quite get it done” cycle.

Record Channel: 8
Alarm In: 4
Alarm Out: 2
SN: WTTZA4MY181W00010
Web: 3.1.0.4
System Version: 3.200.0000.3.R
Build Date: 2014-07-11

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July 23, 2015 - 9:14 am
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I found your order on Feb 17 for a NVR-ELM-8-POE-8-DH.  I will send you a link to the firmware through email.  Thanks!

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frankf
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July 24, 2015 - 9:56 pm
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Finally got some time to do this.  All worked well.  After the firmware upgrade and before formatting, with a full HDD (0 space), I tried a manual reboot (which had failed once in the past).  All worked well.

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July 27, 2015 - 10:39 am
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I am happy to hear that everything is running smooth!  Enjoy!

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