10% Off All Orders + Free Shipping
Use Coupon Code Joy2017
Hurry! Sale Ends 12/31/17
Avatar

Please consider registering
Guest

Search

— Forum Scope —




— Match —





— Forum Options —





Minimum search word length is 3 characters - maximum search word length is 84 characters

Register Lost password?
sp_Feed sp_TopicIcon
Can't gt all 8 cameras to play back at once. 8CH 8POE NVRWhe
sp_NewPost Add Reply sp_NewTopic Add Topic
Avatar
Jer7of9
Member
Members
Forum Posts: 129
Member Since:
May 19, 2013
sp_UserOfflineSmall Offline
1
May 19, 2015 - 1:01 pm
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

I can play back each camera individually. I can playback 4 cameras at a time. But when I playback all 8 channels I only get 4 cams to playback. Typically on all 8 it will only play Channels 1-4. or 1,2,3, skips 4 then 5. The end result is always 4 channels only on all 8 channel playback. 

Settings are full time record. Motion detect record. All settings for 8 cams are the same. I’m playing back on regular speed. Not fast play. Software version was updated to Nov 2014. All camera are 3mp. Some are 50 IR and some are 100 IR. EL 3mp. 

Any help appreciated

Jerry in Orlando

Avatar
Heath Phillips
Florida
Moderator
Members

Moderators
Forum Posts: 233
Member Since:
January 15, 2014
sp_UserOfflineSmall Offline
2
May 19, 2015 - 2:23 pm
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Jerry, 

 

Can you provide me with the IP and HTTP port for your NVR so I can log in and take a look. I will also need log in credentials. Thanks. 

Avatar
Heath Phillips
Florida
Moderator
Members

Moderators
Forum Posts: 233
Member Since:
January 15, 2014
sp_UserOfflineSmall Offline
3
May 19, 2015 - 2:24 pm
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Jerry, 

 

Create an account, username tech pw tech, this way you can delete the account once I am finished. Thanks. 

Avatar
Jer7of9
Member
Members
Forum Posts: 129
Member Since:
May 19, 2013
sp_UserOfflineSmall Offline
4
May 19, 2015 - 3:24 pm
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Heath

Sent pertinent information to your email.

Jerry in Orlando

Avatar
Heath Phillips
Florida
Moderator
Members

Moderators
Forum Posts: 233
Member Since:
January 15, 2014
sp_UserOfflineSmall Offline
5
May 19, 2015 - 4:28 pm
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Much better idea Jerry. I am looking into it now. Thanks. 

Avatar
javajeff
Member
Members
Forum Posts: 132
Member Since:
September 16, 2014
sp_UserOfflineSmall Offline
6
May 20, 2015 - 9:45 am
sp_Permalink sp_Print sp_EditHistory sp_QuotePost
sp_ReportPost

According to the manuals, NVRs playback Support 1/4/9/16-window playback (BASED ON CERTAIN NVR MODELS).  However, you cannot synchronize motion playback as cameras may have recordings at different times.

Avatar
Jer7of9
Member
Members
Forum Posts: 129
Member Since:
May 19, 2013
sp_UserOfflineSmall Offline
7
May 20, 2015 - 10:26 am
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

javajeff

Since my NVR only has 8 ch then it should play all channels because it falls under 9ch capability of the 1/4/9/16 widow. Do you believe anyone sells a 9 ch NVR and 8 ch will not work? Yes the 4ch support is perfect on my machine. But since my NVR should play up to 9 channels at once or even 16 channels at once then my 8 channels should all be played at once. The highest choice of channels on my NVR is 9 windows. The options are 1 ch, 4 ch, 9ch, under nine ch it has a menu for 1-8 cams. 

Unless I am missing something obvious……

With all due respect I beg for a better answer.

Jerry in Orlando

Avatar
javajeff
Member
Members
Forum Posts: 132
Member Since:
September 16, 2014
sp_UserOfflineSmall Offline
8
May 20, 2015 - 10:32 am
sp_Permalink sp_Print sp_EditHistory sp_QuotePost
sp_ReportPost

Jerry,

I updated my post.  I was only trying to interpret the manual and was not stating opinion.  We are testing the the NVR, and you can playback 8 under the 9 window setting.  Your original post suggests you are recording full time and motion.  Is that correct?

Change your search filter to only show full time video.  I think you will see holes from where the motion was because that is what happens when you are recording both motion and full time.

Avatar
Jer7of9
Member
Members
Forum Posts: 129
Member Since:
May 19, 2013
sp_UserOfflineSmall Offline
9
May 20, 2015 - 12:08 pm
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

javajeff

Yes I am recording both full time and motion.

I have changed filter to only full time with 9/8ch only to have four cams play back. (cams 1-4)

I have changed filter to only motion detect 9/8ch only to have four cams play back. But the cams would bounce around throughout 1-8 cams with only 4 cams playing at a time. Meaning wherever the motion was only 4 cams would play, but it could be any 4 of the 8 cams. Never have I seen 5 cams or more playback when choosing 8/9 cams. Only four. 

The times are synced. I resynced using internet time manually. 

I reformatted the hdd this morning to start fresh. (still only 4 cams play on 8/9 setting in playback)

HDD is 6TB for an NVR that can hold 8TB. Does this NVR want 4TB max on each HDD sata cable? Just asking?

Sorry to be a consistent pain in the butt. The NVR is running fine otherwise.

HEATH PHILLIPS

Do you still need access to my NVR. If not I will delete User that you used.

Jerry in Orlando

Avatar
javajeff
Member
Members
Forum Posts: 132
Member Since:
September 16, 2014
sp_UserOfflineSmall Offline
10
May 24, 2015 - 8:39 am
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Jerry,

They were designed during an era where 8TB max meant 2 4TB drives.  If you are able to test it working with 1 4TB, then you will discover an incompatibility with the 6TB.  Like any bios for any computer, it is only designed to handle certain hardware.  However, if you have the same issue with a 4 TB drive, then nothing has changed.  It is a valid test if you have a 4tB laying around.

Avatar
Techpro Security
Member
Members
Forum Posts: 404
Member Since:
March 27, 2013
sp_UserOfflineSmall Offline
11
May 24, 2015 - 9:03 am
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Humm, that is weird. Do you happen to know if under detect page each channel is recording to its own channel. In another words, when you select a channel from the drop down does the record channel number corresponds to the channel you have selected from the drop down? Is this the first time trying to playback up to 8 channels at one time??

Avatar
Techpro Security
Member
Members
Forum Posts: 404
Member Since:
March 27, 2013
sp_UserOfflineSmall Offline
12
May 24, 2015 - 9:17 am
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

BTW, The reason it shows a 9 window view un your playback window is to keep uniformity with the layout. So it will show 3 rows of 3 windows each. The last window is unusable in the payback page. 

Avatar
Jer7of9
Member
Members
Forum Posts: 129
Member Since:
May 19, 2013
sp_UserOfflineSmall Offline
13
May 25, 2015 - 8:05 am
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Gentlemen,

I went to the detection menu and each camera was recording on their camera number. Meaning Cam 1 was set to record to cam 1, 2 to cam 2, etc. I was hoping it would have been an easy fix like that. Boo hoo.

And I agree that the NVR was designed for 8TB, meaning 4TB on each of the two 2 sata connections. I ordered 2 purple 4TB hdd from Amazon last night and will install them this week. And I will let you know if the proper size hdd will allow 8 channels to play in the 9 window choice. The 6TB hdd in the NVR will go in my desktop computer for backup of computer files.

Besides the non 8 ch playback, the NVR is running fine and I still can’t believe the clarity. I have it side by side with my analogue DVR so I see the wonderful difference everyday. 

My next question is…..when I are you going to sell 4K cameras and NVRs??????????

Thanks for your help

Jer7of9 in Orlando

Avatar
Techpro Security
Member
Members
Forum Posts: 404
Member Since:
March 27, 2013
sp_UserOfflineSmall Offline
14
May 25, 2015 - 8:14 am
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

We do see a 4k NVR, the 64 ch is an4k unit. 4k cameras will be here soon.

Avatar
Heath Phillips
Florida
Moderator
Members

Moderators
Forum Posts: 233
Member Since:
January 15, 2014
sp_UserOfflineSmall Offline
15
May 26, 2015 - 9:50 am
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Jerry, 

I no longer need the access to your machine. However, I was able to test this exact NVR with the same firmware version and on the monitor I was able to playback all 8 cameras in the 9 camera view. 

Avatar
Jer7of9
Member
Members
Forum Posts: 129
Member Since:
May 19, 2013
sp_UserOfflineSmall Offline
16
May 26, 2015 - 10:11 am
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Heath Phillips

On your NVR that worked with all 8 cams at once:

Did the NVR have one or two 4TB HDDs? I have a 6TB in right now and 2 new 4TBs coming in mail tomorrow. I’m thinking the size of a 6TB keeps my NVR from running all 8 channels at once. (currently only 4 channels playback on 9view/8ch)

My logic is each hdd plays 4 cams so I need two hhd for 8 cams. 

And I deleted your temporary access to my NVR. Thanks for follow up.

Will up date tomorrow.

Jerry

Avatar
Techpro Security
Member
Members
Forum Posts: 404
Member Since:
March 27, 2013
sp_UserOfflineSmall Offline
17
May 26, 2015 - 10:30 am
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Jerry, 

 

I will personally run this test here at the office with a single 6TB installed and I will report back to you 

Thanks

Avatar
Heath Phillips
Florida
Moderator
Members

Moderators
Forum Posts: 233
Member Since:
January 15, 2014
sp_UserOfflineSmall Offline
18
May 26, 2015 - 10:31 am
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

I look forward to your update, but I only had 1 test drive in the unit to establish some recordings. I believe it was a 4TB. If it was a hard drive causing the issue, it is not the fact between 1 or 2 drives it would have been the 6TB, and this is something we will need to test and correct. So, we will know more once you establish some recordings in the new drives and we will see how it works out. Thanks. 

Avatar
Techpro Security
Member
Members
Forum Posts: 404
Member Since:
March 27, 2013
sp_UserOfflineSmall Offline
19
May 27, 2015 - 1:54 pm
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Jerry, 

 

I have tested the same NVR with a single 6TB and so far I’m able to play all channels at once. also, there is a new firmware release for your unit only that you can find here: https://app.box.com/s/m3lhhl11nqeygezcvckqbf602zuwxpbc. The most noticeable feature in this firmware is the ability to add secret question, longer password light (20 Characters so far I have tested), P2P, etc. Also there is a new feature that will factory reset the unit, this means that passwords, account etc will be set to default as well. 

Thanks

Avatar
Jer7of9
Member
Members
Forum Posts: 129
Member Since:
May 19, 2013
sp_UserOfflineSmall Offline
20
May 27, 2015 - 2:20 pm
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

I am installing 2 4TB HDD right now. I’m glad you got a 6TB working on all 8ch at once. 

I will report back and update firm ware.

Jerry

Forum Timezone: America/New_York

Most Users Ever Online: 127

Currently Online:
25 Guest(s)

Currently Browsing this Page:
1 Guest(s)

Top Posters:

Techpro Security: 404

shockwave199: 179

tubac: 163

Gilberto: 150

MrDeepFreeze: 135

javajeff: 132

Jer7of9: 129

Night Hawk: 98

West Coast Jones: 66

ShawnInFL: 64

Newest Members:

KoskrymOperm

haleypg60

Loablerw

Nejolnepl

BruntzAdorunund

TheBlues05

Gregoryalaph

CoinLight

Roberttal

Alisa93exage

Forum Stats:

Groups: 5

Forums: 28

Topics: 1199

Posts: 5272

 

Member Stats:

Guest Posters: 62

Members: 5653

Moderators: 15

Admins: 4

Administrators: Damon Delcoro, Brad Besner, Jose Malave, Gabe Garcia

Moderators: Dan Maresca, Ryan, Zeke Richey, Jorge Nava, Matthew Ernst, LittleBrad, Heath Phillips, Tonya Haley, Dan Millard, Eric Wilson, Brian Lee, Michael, Ted, mwhite, Julius Dilka