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NVR with 6 Character Password Limit
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Mark
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August 20, 2018 - 11:49 pm
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We have one NVR (NVR-ELE8M-P4K) in our system that seems to have a 6 character PW limitation. Everything else in the UI looks the same as the rest of them on the property.

Is this a firmware upgrade issue? Are firmware upgrades the same for all Elite series units? What information do I need from the NVR before I download an update>

Thanks!

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Jose Malave
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August 21, 2018 - 9:09 am
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Every model is different. I also would discourage you from downloading firmware outside of our normal procedures as you may end up bricking the recorder. To make a firmware request send an email to support@securitycameraking.com with the serial number of the unit, model number and current version and build date. 

 Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com

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Mark
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August 21, 2018 - 9:01 pm
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I will get that information this weekend. Thanks!

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