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Changing password
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tommy561
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August 13, 2015 - 4:08 pm
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I have a few people that have left our company that had IDMSS lite on their phones with our security cameras.  Is there a way I can change some passwords in PSS so they no longer have remote access to our cameras?

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Jose Malave
Boca Raton, Florida
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August 13, 2015 - 4:13 pm
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Hi,

 

Yes you can change your passwords. It is always best to set username and passwords for multiple users, this way you can manage what they have access to as opposed to giving them the Admin password. 

See this article that goes into further detail. 

 Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com

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Heath Phillips
Florida
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August 13, 2015 - 4:32 pm
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If you change the password of the DVR/NVR and they are trying to log in with their phone with the incorrect password you will have a world of problems. This will lock that username over and over again. The best thing for you to do is to change the IP address of the system and then change the username and password, but make sure everyone you give access too deletes it from their phone then re adds it with new password. 

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Heath Phillips
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August 13, 2015 - 4:37 pm
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I apologize, you can keep the IP you have now, just make sure you change the port from 37777 you can use 47777 as long as nothing is using it. 

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