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Changing password
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tommy561
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August 13, 2015 - 4:08 pm
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I have a few people that have left our company that had IDMSS lite on their phones with our security cameras.  Is there a way I can change some passwords in PSS so they no longer have remote access to our cameras?

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Jose Malave
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August 13, 2015 - 4:13 pm
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Hi,

 

Yes you can change your passwords. It is always best to set username and passwords for multiple users, this way you can manage what they have access to as opposed to giving them the Admin password. 

See this article that goes into further detail. 

 Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com

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August 13, 2015 - 4:32 pm
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If you change the password of the DVR/NVR and they are trying to log in with their phone with the incorrect password you will have a world of problems. This will lock that username over and over again. The best thing for you to do is to change the IP address of the system and then change the username and password, but make sure everyone you give access too deletes it from their phone then re adds it with new password. 

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August 13, 2015 - 4:37 pm
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I apologize, you can keep the IP you have now, just make sure you change the port from 37777 you can use 47777 as long as nothing is using it. 

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Kat
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April 23, 2019 - 4:10 pm
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Hi.. How to change Password on Mobile for IDMSS Lite on IPhone.. Is there a way to change Password on IPhone or do I have to physically be infront of the DVR Recorder to change password? 

Im a bit confused because my IPhone is showing Port: 3777, Username: Admin Password: ****  but it does not show anywhere with Current Password, New Password, Change Password.. 

 

Thanks so much.
Kat

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Jose Malave
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April 23, 2019 - 4:13 pm
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You can only change the password to a user using a Monitor and a mouse connected directly to the recorder. If you have purchased your unit with us please take some time to obtain your order information and call us at 866 573-8878 option 3 or open a chat session above this page. 

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 Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com

Calculate your Hard Disk Drive HereCalculate your Lens Here |  Calculate your Voltage Drop Here

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