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Ryan B
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June 23, 2020 - 5:14 pm
I have installed five 8 Ch Elite Seiries NVRs over the last month. I can view the Cameras remotely with the Phone APP, But when I try to use Smart PSS it says the device is off line. Any ideas on what the issue is? Thank you in Advance.
Jose Malave
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June 23, 2020 - 5:17 pm
Hello Ryan,
What is the model of the recorder, the app you are using and what is the connection type is it P2P or IP/Domain. If you are a client of ours you can also create a ticket so we can test as well on our end.
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