Avatar

Please consider registering
Guest

Search

— Forum Scope —




— Match —





— Forum Options —





Minimum search word length is 3 characters - maximum search word length is 84 characters

Register Lost password?
sp_Feed sp_TopicIcon
PSS Software timing out.
sp_NewPost Add Reply sp_NewTopic Add Topic
Avatar
JonTC
New Member
Members
Forum Posts: 1
Member Since:
September 2, 2015
sp_UserOfflineSmall Offline
1
September 2, 2015 - 7:32 pm
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Hey there, I have a DVR connected to my network using a static IP line and a preset port. When trying to connect to the unit using a web browser, I can connect, login, etc. As we all know the web browser situation isn't the best.

I downloaded PSS, set the IP, Port, Login & Password all the same as if I were logging in online, but I get a "Time Out" message.

If anyone could help, that'd be great.

Avatar
Dan Maresca
Member
Members
Forum Posts: 460
Member Since:
March 27, 2013
sp_UserOfflineSmall Offline
2
September 2, 2015 - 7:49 pm
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

hello,

try rebooting the unit. If that does not clear it we are looking at a firmware for fixing it. Should that turn out to be the case I need you to call in so I can get the right firmware for you. 

Avatar
javajeff
Member
Members
Forum Posts: 132
Member Since:
September 16, 2014
sp_UserOfflineSmall Offline
3
September 16, 2015 - 10:18 am
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

PSS and phone apps use a completely different port than the HTTP port.  Depending on your network, you may have to open the TCP port as well.  The default is 37777.

Also, we have a Smart PSS application that is newer than the original PSS application.  Older DVRs and NVRs may not work well with the newer software and the original PSS would perform better.  However, you are welcome to try the software.

Smart PSS Windows (2015)
https://www.securitycameraking.com/securityinfo/downloads/?wpdmdl=58&ind=0

Smart PSS for MAC
https://www.securitycameraking.com/securityinfo/downloads/?wpdmdl=59&ind=0

Forum Timezone: America/New_York

Most Users Ever Online: 233

Currently Online: Alsan
20 Guest(s)

Currently Browsing this Page:
1 Guest(s)

Top Posters:

Dan Maresca: 460

Techpro Security: 404

Heath Phillips: 261

shockwave199: 179

tubac: 166

Jer7of9: 151

Gilberto: 150

MrDeepFreeze: 136

javajeff: 132

LittleBrad: 103

Newest Members:

KronaKal

alejandrayh3

ScottGak

Admjed

juliangb60

solartekpro

jeffreycd1

Vincentopize

Thomasfag

rhodael18

Forum Stats:

Groups: 5

Forums: 28

Topics: 1421

Posts: 5843

 

Member Stats:

Guest Posters: 128

Members: 17963

Moderators: 8

Admins: 5

Administrators: Damon Delcoro, Brad Besner, Jose Malave, Damon Delcoro_1, Tony Petruzzi

Moderators: Zeke Richey, Casey Sardoss, Eric Wilson, Yarden Pinhasi, Aldino Frassinelli, Joe Shopsin, Joe Reffit, jwilhelmi