January 28, 2015
Running it on a mac (OS 10.9.5). DVR is connected to the same network as the computer. The DVR shows up on the list of devices, but when I add it and try to log in or get info I get an error message that says “Can not find the network host!”. I’ve tried altering the IP and ports to see if there was a conflict but no luck so far.
January 28, 2015
August 11, 2016
I have the same issue now. Even if I change the IP address of the NVR to an IP address in the range of my time capsule, it still gives the same error. Could somebody help me out with this?
Please open a chat session and we can assist remotely.
Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: email@example.com
Usually when the software can not find the network host something has changed like the IP address or port of the recorder. If you can provide me with some order information for a system you purchased from us we would be happy to log into your network and figure out why the software is no longer connecting to your recorder.
As mentioned before, when the SmartPSS software says “Cannot find network host” it is because the software can no longer communicate with the recorder over the network.
This means you need to evaluate your IP address and port settings, make sure you have the correct info in the software.
Most Users Ever Online: 233
Currently Browsing this Page:
Dan Maresca: 460
Techpro Security: 404
Heath Phillips: 261
Guest Posters: 128
Administrators: Damon Delcoro, Brad Besner, Jose Malave, Damon Delcoro_1, Tony Petruzzi
Moderators: Zeke Richey, Eric Wilson, Yarden Pinhasi, Aldino Frassinelli, Joe Shopsin, Joe Reffit, jwilhelmi, Jorge Nava, Tyler Rittel