Avatar
Please consider registering
Guest
Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
Register Lost password?
sp_Feed sp_TopicIcon
Techpro SS for Iphone
sp_NewTopic Add Topic
Avatar
bwlumberton
Member
Members
Forum Posts: 5
Member Since:
June 22, 2013
sp_UserOfflineSmall Offline
1
July 4, 2013 - 9:44 pm
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

I have been using Techpro SS Lite on my Iphone 5 for a while now and have not had a problem logging into any of my DVRs.  I purchased the Plus version today and copied all the same info for the devices under device manager.  When I try to log in using Plus, I get the message “system does not support the device (dvr name in Plus) (camera # in Plus)” under the camera that I want to view for 2 of the DVRs.    On the 3rd DVR and on my home DVR, I have no problem.  Please advise what the problem could be.  Thanks

Avatar
Brad Besner
Boca Raton, Florida
Admin
Forum Posts: 203
Member Since:
March 9, 2013
sp_UserOfflineSmall Offline
2
July 5, 2013 - 7:34 am
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

The Techpro SS Plus has some features that are not supported by some of the older firmwares. Please contact our tech support so they can provide you with the newest firmware. Assuming your DVRs are compatible with this newest firmware, it will resolve your problem. 

Forum Timezone: America/New_York
Most Users Ever Online: 233
Currently Online:
Guest(s) 12
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Dan Maresca: 460
Techpro Security: 404
Heath Phillips: 261
shockwave199: 179
tubac: 166
Jer7of9: 151
Gilberto: 150
MrDeepFreeze: 136
javajeff: 132
LittleBrad: 103
Newest Members:
Brandonniz
Bruceedurn
Geraldpealk
KennethVenna
RICOTTA58
Kerstingrigo
Edgargew
Rogerclara
Mesrinespo
jordanxk1
Forum Stats:
Groups: 5
Forums: 28
Topics: 1449
Posts: 5914

 

Member Stats:
Guest Posters: 130
Members: 20409
Moderators: 9
Admins: 5
Administrators: Damon Delcoro, Brad Besner, Jose Malave, Damon Delcoro, Tony Petruzzi
Moderators: Zeke Richey, Eric Wilson, Yarden Pinhasi, Aldino Frassinelli, Joe Shopsin, Joe Reffit, jwilhelmi, Jorge Nava, Tyler Rittel