Avatar

Please consider registering
Guest

sp_Registration Register sp_LogInOut Log In
sp_Search Search
Advanced Search
Search

— Forum Scope —




— Match —





— Forum Options —





Minimum search word length is 3 characters - maximum search word length is 84 characters

sp_Search Search

Register Lost password?
sp_Feed sp_TopicIcon
Web Service
sp_NewPost Add Reply sp_NewTopic Add Topic
Avatar
prvrt
Member
Members
Forum Posts: 11
Member Since:
November 16, 2013
sp_UserOfflineSmall Offline
1
November 16, 2013 - 5:10 pm
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

I have used the Web Service fine for months. The other day it wanted me to download Apple quick time. Once I did, the only thing I can do now is view my cameras one at a time. I have no options what so ever and it is very slow to log in. What happened?

Avatar
Dan Maresca
Member
Members
Forum Posts: 460
Member Since:
March 27, 2013
sp_UserOfflineSmall Offline
sp_UserWebsite sp_GooglePlus
2
November 18, 2013 - 9:40 am
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Can you tell me what OS and browser you are using? 

Avatar
prvrt
Member
Members
Forum Posts: 11
Member Since:
November 16, 2013
sp_UserOfflineSmall Offline
3
November 21, 2013 - 10:10 pm
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Windows 7, IE 11.

Avatar
Techpro Security
Member
Members
Forum Posts: 404
Member Since:
March 27, 2013
sp_UserOfflineSmall Offline
sp_UserWebsite
4
November 22, 2013 - 8:02 am
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Hello, 

 

You need to add the DVR IP to the compatibility view list in IE11. First lets delete the webrec on y our PC by going to the program files x86 folder and deleting a folder labeled “webrec, then Go to the DVRs IP address then before logging in to the unit go to   Tools>Compatibility view settings and add the DVR’s IP address. Also you need to make sure your IE11 settings are set correctly to make the computer download the actives controller. Make sure you go to the security tab and custom level. Make sure the option download unsigned activeX controls is select as prompt. 

 

Thanks

 

 

Avatar
prvrt
Member
Members
Forum Posts: 11
Member Since:
November 16, 2013
sp_UserOfflineSmall Offline
5
November 22, 2013 - 9:14 pm
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Works now, Thanks.

sp_NewPost Add Reply sp_NewTopic Add Topic
sp_Feed
Go to top
Forum Timezone: America/New_York

Most Users Ever Online: 138

Currently Online:
24 Guest(s)

Currently Browsing this Page:
1 Guest(s)

Top Posters:

Dan Maresca: 460

Techpro Security: 404

shockwave199: 179

tubac: 166

Jer7of9: 151

Gilberto: 150

MrDeepFreeze: 136

javajeff: 132

Night Hawk: 100

West Coast Jones: 66

Newest Members:

MolosolaHupyima

zhenyuraHupyima

ufkzHupyima

atlzrfHupyima

xing jose

ctyifHupyima

alejawka

vadimkaHupyima

MiraraHupyima

BludsongHupyima

Forum Stats:

Groups: 5

Forums: 28

Topics: 1373

Posts: 5707

 

Member Stats:

Guest Posters: 110

Members: 9726

Moderators: 13

Admins: 4

Administrators: Damon Delcoro, Brad Besner, Jose Malave, Gabe Garcia

Moderators: Ryan, Zeke Richey, Jorge Nava, Heath Phillips, Brian Lee, Eric Wilson, Michael, Tonya Haley, LittleBrad, Ted, Matthew Ernst, Ariel Millard, Thomas Dapra