Avatar
Please consider registering
Guest
Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
Register Lost password?
Avatar
prvrt
Member
Members
Forum Posts: 11
Member Since:
November 16, 2013
sp_UserOfflineSmall Offline
1
November 16, 2013 - 5:10 pm
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

I have used the Web Service fine for months. The other day it wanted me to download Apple quick time. Once I did, the only thing I can do now is view my cameras one at a time. I have no options what so ever and it is very slow to log in. What happened?

Avatar
Guest
Guest
Guests
2
November 18, 2013 - 9:40 am
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Can you tell me what OS and browser you are using? 

Avatar
prvrt
Member
Members
Forum Posts: 11
Member Since:
November 16, 2013
sp_UserOfflineSmall Offline
3
November 21, 2013 - 10:10 pm
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Windows 7, IE 11.

Avatar
Techpro Security
Member
Members
Forum Posts: 404
Member Since:
March 27, 2013
sp_UserOfflineSmall Offline
4
November 22, 2013 - 8:02 am
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Hello, 

 

You need to add the DVR IP to the compatibility view list in IE11. First lets delete the webrec on y our PC by going to the program files x86 folder and deleting a folder labeled "webrec, then Go to the DVRs IP address then before logging in to the unit go to   Tools>Compatibility view settings and add the DVR's IP address. Also you need to make sure your IE11 settings are set correctly to make the computer download the actives controller. Make sure you go to the security tab and custom level. Make sure the option download unsigned activeX controls is select as prompt. 

 

Thanks

 

 

Avatar
prvrt
Member
Members
Forum Posts: 11
Member Since:
November 16, 2013
sp_UserOfflineSmall Offline
5
November 22, 2013 - 9:14 pm
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Works now, Thanks.

Forum Timezone: America/New_York
Most Users Ever Online: 727
Currently Online:
Guest(s) 22
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Techpro Security: 404
shockwave199: 179
tubac: 167
Jer7of9: 155
Gilberto: 150
MrDeepFreeze: 136
Night Hawk: 100
Mark: 89
West Coast Jones: 66
ShawnInFL: 64
Newest Members:
RobertSnany
ButUricy
chrisoco
Janelaw
Jampralk
CheRam
will
Toadaly
wella
FredMok
Forum Stats:
Groups: 5
Forums: 28
Topics: 1496
Posts: 5993

 

Member Stats:
Guest Posters: 141
Members: 22947
Moderators: 7
Admins: 5
Administrators: Damon Delcoro, Brad Besner, Jose Malave, Damon Delcoro, Tony Petruzzi
Moderators: Zeke Richey, Eric Wilson, Yarden Pinhasi, Joe Shopsin, jwilhelmi, Jorge Nava, Tyler Rittel