How can I stop my recorder from beeping I: Why is it beeping?
“Hey everyone! Joe here with another article and accompanying video for you! Today we’re talking about the troubleshooting steps you should take if you find yourself stuck wondering “How can I stop my recorder from beeping?” Maybe you have had your recorder for a long time, and up until this point its been behaving just fine. Then, one day seemingly out of nowhere there is a pesky, repeating ‘beep’ every so many seconds, or minutes. Perhaps you just got your recorder, and already it’s causing you a headache with this repeated beeping, it seems to be working but then why beep repeatedly? Well, there are many different reasons why you could be experiencing this inconvenient noise coming from your recorder. To that end, there are some important things to consider when dealing with a recorder that is beeping continuously. Firstly, know that the beeping will always be due to some kind of issue the recorder’s system can tell is present. If you still have access to the recorder- you should check the log – in most instances, the log can be found by accessing the recorder locally with a mouse and monitor. We’re gonna show you how to do this now, feel free to read the article below, and/or follow along with the video!
How can I stop my recorder from beeping II: Check The log.
In order to get to the log, first, you’ll need to log into the recorder using your pattern or password. Right-clicking the screen and clicking the ‘main menu’ will usually prompt the login page. Once you are logged in, use your mouse to click the “OPERATION” tab, and from there if you are not in the Log by default, simply click the tab. The log may already list any errors from the day, but you can use the search field to make it search the day for errors. Below, are the more common error types that usually result in ana audible beeping.
Here are some examples of some issues, or ‘abnormalities’, you could find in the log that results in the beeping. If these resolutions fail to resolve these issues- we suggest you contact technical support.
- Net Disconnect –
If you receive this error in the log from an alarm beep it means the unit no longer detects a network connection. Sometimes issues like this are caused by a network device itself such as the router or cable and may self resolve. If this did not resolve on its own, Check the ethernet port in the back of the recorder to see if the cable is still firmly attached. If this does not resolve try a different cable, and/or restarting the router or switch the recorder is connected to.
- HDD Error or No HDD –
The system believes your Hard drive is having issues or the disk is completely undetected. You can try manually restarting the unit to see if this will cause it to detect the HDD. Later in the article, we’ll run through the steps to confirming if your recorder’s hard drive is causing an issue.
- IPC offline-
This message means that your recorder has lost an ongoing connection to a particular IP camera. In this case, check the camera itself to make sure it’s still functioning by doing a power/IR test. Check its network cable as well, and source of POE power. If the camera is no longer working, replace the camera.
- Tamper –
The tamper sensor can be a bit sensitive as it was designed to cover a wide array of miscellaneous scenarios. If it goes off it could mean a number of possibilities but it will often trigger due to a Coax cable connection losing signal, or if a camera’s fixed view is altered drastically and suddenly. Simply inspect for any abnormalities but if nothing is wrong, it likely was a false alarm.
How can I stop my recorder from beeping III: Physical Tests.
Besides those basic abnormalities, there are a couple of other situations where the recorder might beep- but you may not be able to access it at all to check the log.
The two most common scenarios for this are totally failed HDD and lack of power.
Hard Disk testing:
With a totally failed Hard Drive- the recorder will often boot cycle, you’ll hear it beep as it turns on but once the Operating system gets to a point where it needs to access the Hard drive, there is a critical failure and it restarts. You’ll hear it beep again. Often our tech support gets calls for this as a recorder that “keeps beeping”. In reality, the recorder is only beeping once- for each time it reboots. We’re going to show you how to determine if the reason for this cycling behavior is in fact a failed hard drive, however, you’ll need to be comfortable with opening the recorder. If not, please reach out to your local technician or installer. here are the steps to disconnect the Hard Drive:
- Disconnect external peripherals such as mouse and monitor
- Power down the unit using the Power switch, and then disconnect the main power cable. If there is no power switch imply disconnect the main power cable.
- Unscrew the lid, and remove the Lid
- Remove the HDD by disconnecting it from the Sata and Power cables, the hard disk drive will usually also be mounted in the recorder with screws. For this test, you only need to disconnect the cables connecting the hard drive to the motherboard. If the hard drive proves failed, at that point you would remove it completely.
- Close the lid, plug in and power on the recorder.
- If the recorder boots up fully to the main screen- then the HDD has failed. If it continues to have issues despite removing the HDD contact tech support.
Another Beeping related issue is the continuous long beep that does not stop, and the recorder never boots. When this occurs it means the recorder is not getting enough power to fully boot. We do not recommend tampering with electrical components without knowledge or experience. In this case, we would recommend you have a knowledgeable, experienced technician make sure the power supply of the recorder is functioning properly- and that the source of power it is plugged into is also working up to spec.
How can I stop my recorder from beeping IV: Trigger Settings.
Lastly- if your recorder is beeping, but there don’t seem to be any major errors of any kind, check your trigger settings. Specifically, look at motion detection- and IVS rules. It’s possible to set these rules so that when the camera detects motion or senses the trigger- the recorder then causes an audible beep. Since the alarm log may log show motion and IVS triggers without this setting- you can’t rely on the log for this and need to check each camera’s trigger settings one at a time.
How Can I Stop My Recorder From Beeping
Thanks for joining us today as we went through the steps to troubleshoot the question: “How can I stop my recorder from beeping?” If you were unable to resolve your issue, and own one of our products, please call tech support at 561-288-5258. Feel free to call for any info on products, sales, or compatibility. If you enjoyed the video or found it helpful toss us a like, and don’t forget to subscribe for more content. Until next time, stay safe!