Factory Reset
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How to Factory Reset Your Recorder

How to Factory Reset Your Recorder
Hello everyone, from time to time we get questioned on how to factory reset your recorder, and we wanted to take the time to explain how you would go about this process. Also know that a reset may not be the best route given your circumstances, and there are sometimes other ways to accomplish your goal. For example, we have another topic similar to this regarding how to perform a password reset. While one only resets the password for entry into the recorder, the other will undo all settings on he machine

When you first purchase your recorder and power it on it is going to ask you to go through several different steps before you can use it to perform basic tasks like pulling footage, or setting up cameras. This is because, out of the box, your recorder is in what we call a ‘factory reset’ state. The word ‘reset’ has various meanings but in the cause refers to a default state. When we say default what we mean is always some variation of ‘the use of the only options available when no other options are present.” In this context, it means the settings or lack of chosen settings within the recorder before it has ever been operated by the end-user. As mentioned earlier, when you first buy a recorder or camera it is in a ‘default’ state, you haven’t yet turned it on and given it information that would change its settings to be unique to your circumstances.

When you power on a recorder for the first time, this device must be initialized and this process will it out of its reset state. When a recorder or camera is still factory reset, there’s lots of information they do not have yet. For example, by default, the recorder’s primary user account name is “admin”, while in contrast the recorder does not even have a reset password and must be given one.  While Factory Reset, a recorder usually has a default IP address of as is common per our equipment. Additionally, as you use the recorder there will be many parameters you change.

These changes can be made to many different options. Every camera you add puts information into the registry- which by default has no information. When you update the IP info on the recorder to be DHCP or static, and it pulls an IP from your router you have changed the setting from default. When you put in a new password or change the username for the admin account, this again is altering the factory default settings.

When we return the recorder to factory default, what we are doing is essentially erasing all local settings data from the recorder, and restoring it to a state similar to how it existed upon its very first boot-up. You might already see how this is different than something like a password change, or reset, but for clarity’s sake, we will elaborate on that. With a password reset, the only information that is changed is the password. In that process, all settings alterations you’ve made since day one stay the same, with only the password being erased. This gives the user the opportunity to choose a new password. Check out our article on Password Reset for more information.

While password resets are done mostly to resolve personnel issues, such as a lost or compromised password, or employment changes a factory default is a bit more thorough of a reset and so it’s used in specific circumstances. For example, if you decide to move your system to an entirely new location, with new network info, and new camera positions, it’s a great time to start fresh! If your configuration files become corrupted resulting ins strange behavior, a factory default could remove the corrupt config resolving the issue. You might simply not like the way you have the system configured, and desire to start over- in any case we can show you how to do this without an issue- it’s very simple.

For a recorder- you’re going to need a local mouse and monitor connected to it, as this should be performed from the local interface. If you normally log in with your pattern, know that some systems require you to enter the admin password to finalize the process. It’s best to approach this, knowing your password.  Bear in mind, that the factory default will also remove your current user info, camera info, and any other settings. The only thing that will not be erased is your hard disks and the footage that has been recorded so far. Again, to be 100% clear-  A FACTORY DEFAULT WILL NOT WIPE YOUR SYSTEM’S HARD DRIVES, AND YOUR FOOTAGE WILL REMAIN INTACT. There is a way to erase the HDD data if you need to, but that is called formatting and is another process entirely. Formatting is also an all-or-nothing process, you cannot erase ‘portions’ of your hard disk- only the entire disk. Factory Defaulting only affects the settings on the recorder itself and will leave the hard disks untouched.

To Factory default your recorder, start by logging into it using your password or pattern. You’ll need to access either the Operations menu on the first page or on some DVRs there’s a system maintenance option on page 2. From there, select ‘system maintain’. Ensure all the options are checked and click factory default at the bottom. Then watch the unit reboot, and when it comes back on it will back to a day one- factory defaulted state!

Thanks for joining us today as we talked about which CCTV Recorders are the best. For any questions on product compatibility, availability or any other information don’t hesitate to give our Sales Pro’s a call at561-288-5258 . Don’t forget to subscribe to our YouTube Channel for more Tutorials and CCTV info. Until Next time, Stay Safe!


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