Archive for the ‘ Digital Video Recorders ’ Category

Getting Started With The Prime Line

Written By:
Monday, October 26th, 2015

prime-ip-networkThe Prime line of cameras, Network Video Recorders (NVRs) and Digital Video Recorders (DVRs) are now available at, so it’s time to learn how to get started with one of these new devices.  You will first need to get familiar with the Prime SADP tool that is designed to find NVRs, DVRs, and IP cameras connected to the same router as your Computer.


The Prime SADP tool will let you change the IP address of any device it finds, so you will want to match the network scheme that your router creates.  To figure out your network scheme, you will need to open a DOS prompt in Windows and type ipconfig or open a terminal in MAC and type ifconfig.  This should tell you the IP address of your computer and the Windows command will give you the gateway as well.  The gateway will generally be located at .1 like for example.  You could have a network that looks like that you may find with Comcast and other providers.  An IP camera and DVR will have a default password of 12345 for the admin account, but an NVR requires you to set it up with a monitor and mouse when you first turn it on.  Once you have a password created for your NVR, then you can use the SADP tool to change the network scheme.  Of course if you have a monitor and mouse, you can always change the network information directly in the NVR or DVR.

Take advantage of the Web Service


Once the DVR or NVR is on your network, you can access the web service with your computer to make changes.  Type the IP address in Internet Explorer and run the plugin file to set up the access.  It is good to add the website address to Compatibility View and allow for unsigned Active X downloads like you did with the Elite series of DVRs and NVRs.  Other browsers may work with the Prime series, but not all have been tested at this time.  The web service works different than the Elite series in the sense that only the plugin is needed for the video.  You should still be able to access the Configuration with browsers even if the video plugin will not install.  I was able to access the Configuration section in Chrome in Firefox, but not the video.  I have confirmation from MAC users that this web service will work natively on Safari.

Add a user right away

The most important thing to do first is to add Operator accounts for each person using the DVR or NVR.  Navigate to Configuration > User Management and add some users so you can have access from other accounts.


You can add all the permissions to make the account close to the admin level.  The Prime series has 3 predefined groups of admin, operator, and user which cannot be changed.  However, you can still customize each person by setting the permissions that you see fit.


The last thing that you would want to happen is to be logged out because everyone is using the main admin account.  Too many hands in the cookie jar can create a bad situation and having many accounts will be a proactive response for you to avoid that scenario.

It’s about time!

The next important setting we can address will be the time.  Navigate to Configuration > System Settings > Time Settings so that the time can be adjusted for your time zone.


If it is an NVR, we find that leaving the time zone set to +8:00 Beijing along with manual settings works the best with DST enabled.  Of course you can synchronize with your computer to get an immediate time change to your correct time, and there is a check box to make that happen after you hit save.  With Daylight Savings Time enabled, you need to set it to March 2nd through November 1st so it will change twice a year automatically.  The reason these settings work well for an NVR is that they are general settings that work best with ONVIF cameras.  Some NVR owners may mix ONVIF and private cameras, so these settings are also recommended for that type of setup.

If you plan to use NTP, make sure your server information is correct and check your GMT settings as well.  The Florida Greenwich Mean Time right now is -4:00 and California is -7:00 for example.  You need to have the correct GMT so every 60 minutes it will synchronize time with the server.  If you are using ONVIF cameras, this setting will not carry forward to the cameras as some features do not synchronize. With IP cameras, all encoding and settings are done at the camera level so they may need to be configured prior to plugging them into an NVR.

Adding Cameras

With a Tribrid DVR, analog or TVI cameras are plug and play.  If you have no video from TVI cameras, you may want to check your cabling or power.  Old existing cabling may not be good enough for TVI, so check with our sales team about the cost of RG59 Siamese cable since it will allow for the needed high quality video.

When it comes to adding IP cameras to an NVR or Tribrid, you have to navigate to Configuration > System > Camera Management.


In this section, you can Add, Modify, Delete, Quick Add, Custom Protocol, and Activation.  If you have an NVR with a built in POE switch, it will create a network.  Therefore, if you are setting up you cameras as static to connect to that network, you will need to set them to 192.168.254.X so they can be found by the internal switch.  The advantage to a built in switch is that video traffic will not reside on your main network, and should provide faster access without the congestion.

This concludes the getting started with the Prime Line guide.  If you need further assistance with the setup of your NVR or Tribrid, call our knowledgeable tech support team at 866-573-8878 option 3.



NAT and Port Forwarding

Written By:
Tuesday, October 13th, 2015

NAT and Port Forwarding
What is NAT and what does it do?
NAT is Network Address Translation. There are different types of NAT, but we’ll stick to the easy non-technical explanation of ‘Many to One’ NAT.
Your router is a Gateway, or ‘door’ to the Internet. There are two sides to the router, the External (WAN) side and the Internal (LAN) side.
Your computer should be connected on the inside (LAN) with an Internal or private address.
Your computer will only communicate with IP addresses that are on your same subnet. (Address range)
Everything on the outside of the router uses different IP addresses and Subnets – the router allows you to communicate with other devices in other subnets.
OK, so what does all of that mean?
Your computer can not communicate with another computer that does not have an address in the same ‘subnet’.
The router ‘translates’ different subnets for you, allowing you to communicate outside of your subnet.

NAT serves three main purposes =
1. Provides a type of firewall by hiding internal IP addresses.
Even though your computer shows an address of – when you browse the Internet – your address shows as something entirely different to any Internet computer.
Your routers’ External address is what shows up. This is also called ‘IP Masquerading’. This helps keep your computer ‘anonymous’ on the Internet.

2. Enables a company to use more internal IP addresses.
Since they’re used internally only, there’s no possibility of conflict with IP addresses used by other companies and organizations.
A company using a hundred computers or more only needs 1 Internet address. Internal address ranges are hidden from the public and are not part of the Internet address scheme.
This is where the term ‘Many to One’ comes from. Since the router is the only connection to the Internet, it’s address is the only one visible to the Internet. 100 or more computers using that router show up as 1 single address to the Internet (Many addresses to One address)

3. Allows a company to safely set up a device on the Internal Network for access from the Internet.
Using ‘Port Forwarding’ allows a company to set up Internet access to a device on the LAN. The porting guides the incoming signal to the correct device. The benefit of this is the Internet user sees only your ‘Public IP Address’ (your modem or router) and can not see your ‘Internal IP Address’ so they have no direct access to the device other than through the software they are using to access it. (IP Masquerading again)
So, in a nutshell – NAT allows you to ‘see’ other IP Subnets while keeping you anonymous to those other networks.
Now you have a very basic understanding of what NAT is and does, and hopefully, you already know how to set an IP Address on your LAN so your device can communicate.
So how do you set it up to be accessed from the Internet? This is where ‘Port Forwarding’ comes into our picture.
When you are accessing your device from a remote location, in 99% of all instances, you will actually be accessing the router or modem. The router then guides your incoming signal to the correct device on your LAN. The only exception to this rule will be when your device is set with an Internet IP Address and exposed directly to the Internet. This is always risky – and this is why Internet Security companies make the big bucks. Putting a Windows based computer directly on the Internet with no protection is an open invitation to bad things happening, and bad things WILL happen within a very short time. We tested a PC connected to the Internet with an External address – in 45 SECONDS we had been infected with SQL Slammer virus. (This PC was running Microsoft SQL with listening ports set to defaults) So protecting your computer from the Internet is important, to say the least. This is why you need a router to ‘mask’ your computer and hide it.

So, how does your remote query to end up connecting you to a device with an address of The answer is ‘Port Forwarding’. My favorite analogy to describe a router is to think of it as a Hotel. The Hotel has a ‘Street Address’ – the same as your routers ‘Internet Address’ The rooms in the Hotel all have different numbers – the same as computers on your LAN.
When you send mail to the Hotel, you send it to the ‘Street Address’ of the Hotel. If you don’t have a room number or customer name – the Hotel does not know where to send that incoming mail. You can’t add an Internal IP Address (room number) to an Internet query, so you’ll need some other kind of information for the router to direct your incoming signal. Ports provide that extra information for your router.
Setting up Port Forwarding is pretty easy when you have all the necessary information.
You will need the IP address of the Router to access it for programming.
You will need the IP address of the device you are forwarding to.
You will need the port numbers required by the software.
The hard part is figuring out where to go on the router to get it set up. You will find that different models of routers sometimes use completely different terminology for the same thing. To set up port forwarding on your router, look for ‘Advanced Configuration’, ‘DHCP’, ‘NAT’, ‘Applications and Gaming’, ‘Virtual Servers’ or ‘Pinholes’ depending on the router model and manufacturer.
Sometimes they actually call it ‘Port Forwarding’, but you’ll usually find it hidden in one of those other sections.

On a Linksys router – look under ‘Applications and Gaming’

Here you can see the information requested –
Application = call it what ever you want, but use something descriptive in case you have to come back for a service call a year later.
Start = The starting port or lowest number port in a range.
End = The ending port or highest number port in a range.
(If you are only forwarding two ports, 80 and 37777 for instance, then create two entries instead of a range – Start Port = 80 / End Port = 80 for the first one and Start Port = 37777 / End port = 37777 for the second one. Avoid using a range when the port numbers are so far apart. In this case entering a range of Start Port = 80 / End Port = 37777 would work, BUT you would be opening over 37000 ports. That is a security breach just waiting to happen.
IP Address = the Internal IP address of your device.
Enabled = Turn it on !
Save = Always look around for a ‘Save’ or ‘Apply’ button – if you forget or miss it – the router may ‘dump’ all your hard work and you’ll have to do it all again..
While you are logged in to the router, try to find the WAN status or Internet Address. This will tell you if you are connected directly to the Internet or if you are routing through another device, such as another router or a modem that is also routing. (A modem with only one network port can still be a router, handing out a private address range.)
If you see an address there that falls into the “Private” range of addresses, then there is another device between your router and the Internet performing NAT and you’ll need to Port Forward that device as well. When you have more than one router to pass through before you get to the Internet, then you also have a situation called Double NAT or Triple NAT, where each router is translating for it’s unique subnet. When you have a double or triple NAT situation, then you also have to do double or triple port forwarding to route your incoming signal back to your device.
In my next article, I will show you how to discover Double NAT and Triple NAT situations, and how to map your way through them to establish Port Forwarding. Happy Networking!

Check out the 2nd Article in the Series NAT and Port Forwarding Part 2



SecurityCameraKing is the Amendment 64 Security Camera Authority

Written By:
Tuesday, April 14th, 2015

We here at want to ensure you that when it comes to the needs of your surveillance equipment inspections for the Colorado Cannabis Community SecurityCameraKing is the Amendment 64 Security Camera Authority. We have carefully gone over Article XVIII, Section 16, otherwise known as “Amendment 64” and we have helped numerous Marijuana Retail Shops and growers with their security camera requirements. The following is a reference of what you need to be compliant as well as additional information you might need.

The following is a reference of what you need to be compliant as well as additional information you might need.

Analog or High Definition Cameras

While there are no stated minimum requirements for your security camera system needed for your Marijuana Retail establishment, we wanted to show you the difference between what an analog camera will provide versus a High Definition Security Camera. Both formats will get your inspection passed. Both can record on to a security recorder and can be viewed anywhere in the world you have Internet. Both will potentially deter criminals just for the reason that they will see the cameras and go on to the next store.

However, if you do ever have criminal activity, you would want to be sure you have the best recording possible. The difference is in the detail the camera will capture. The video from an analog camera will distort, or pixelate, when trying to zoom in and see detail. Click on the link below for a side by side video comparison. 

Imagine if someone broke into your store and you presented your security camera footage to the authorities. Having High Definition Secuirty Cameras could mean the difference between an arrest, due to a positive ID, versus not being able to see any detail. This is why we suggest going with High Definition Secuirty cameras such as HD-CVI or IP. Sure, you could get along with Analog to get your inspection passed, but in the long run, just how much is your Marijuana investment worth. Besides outside theft, you need to keep an eye on your employees as well as your crops. HD Security Cameras can also be used to monitor the healthiness of your crops (if you are a grower).

40 Days of 24/7 Security Recording

By law, you are required to have a surveillance system that can record and hold 40 days of security footage recording 24 hours per day non-stop. In order to figure out how much disc space you need for your security camera system, we have created an Online Hard Drive Calculator to help you determine that. Below are two examples of how much disc space you would need for 16 cameras. One of the major differences between an Analog Security Camera System and a High Definition Security Camera System, besides the clarity of the video, is how much disc space is needed to hold information for the 40 days.

Hard Drive Space for Analog
Hard Drive Example for an Analog System
Hard Drive Space for High Definition
Hard Drive Example for a 2MP High Definition System
As you can see it is very important to determine how much hard drive memory you need before you make your purchase so you can prove that your security camera system can record footage for 40 days. It is always a good idea to get more than you need to be sure.

Creating a Site Plan

It is very important to develop a site plan for your Marijuana Store in Colorado or for your Marijuana Growing Facility. This way, we can help you determine exactly where your security cameras should be placed. All entrances and exits, sales areas, growing areas, windows, storage areas, etc. need to have 24/7 camera surveillance, and we are experts when it comes to placement and coverage. All you need to do is provide us with a layout (whether it is professionally done or just scratched out on a piece of paper), and we will assist you with what you need to get you surveillance system inspection passed. Having the cameras configured in the site plan will also make it easy for your installation process. If you do not have an installer and do not want to do the installation yourself, we can recommend one. If you are in the Denver area, we can take care of the installation through our install department.

The image below represents a typical site plan. This is not an actual plan as we do not make public our customer’s facilities. This is just an example, and chances are your site plan will be very different.

amendment 64 site plan

Securing Your DVR

According to Amendment 64, your security recorder needs to be secure and in an area where it can not be tampered with. We have the perfect solution for this. Our DVR Lockbox will hold any of our DVRs or NVRs and keep it secure. It locks with a key and has an internal fan to keep your recorder from overheating. You can mount it to a wall or shelf using our optional brackets. Marijuana Inspectors love seeing these units being used. There is no way your DVR can be messed with or stolen, and so the footage will always be available to the authorities if needed.

DVR Lockbox From SecurityCameraKingA DVR Lockbox is the best way to keep your DVR secure

Advantages of Buying Your Amendment 64 Security Camera System from

There are a lot of advantages of making your purchase through

Fast Shipping – We have a location in Colorado so ground shipping will be delivered in 1 business day in most cases. Orders over $500 will be shipped for free.

Colorado Shipping Map
Free US Based Tech Support
Every product we sell comes with Free Tech Support. We have some of the most knowledgeable techs that are fluent in security camera systems. In most cases we can log in remotely and do all the configurations for you.

Our Guarantee
We are so confident that the system we pick out for you will pass your Amendment 64 Security Camera Inspection that we provide a Certificate of Guarantee that states that the system we picked for you has met or exceeded the requirements needed to pass.

I-502 Security Camera Certificate
Free Remote Viewing Software
Using our free software you can view your cameras anywhere you have Internet on your Android, iPhone, iPad, Tablet, Mac and PC, provided your system is connected to your network.

Product Warranties
We have some of the best warranties in the industry. Most of our NVRs and DVRs have a 3 year warranty.

30 day “No Questions Asked” Money Back Guarantee
We know you will be happy with our systems. If for any reason you are dissatisfied, there is no need to worry, just return your unused and uninstalled items within 30 days in the original packaging for a complete refund.


Introducing The Tribrid DVR (HD-CVI, IP, and CCTV all in one unit!)

Written By:
Friday, August 29th, 2014

Tribrid DVR - HDCVI IP and CCTV in one unit

This is the supreme standalone upgrade solution. If you’re looking to keep up with new technology then this Tribrid DVR is your answer. If you have installed previous analog systems and you have great cameras and beautiful cables and power supplies in place and you have upgraded all of your hard drives, replaced network routers and switches but you still have your old school analog DVR that is ready to retire. Well guess what? You can keep your good analog cameras, power supplies, hard drives and network hardware. All you need is the new Tribrid DVR using analog, HDCVI, and IP camera technology. You can now show off your new Tribrid to your friends, family and business associates by incorporating new HDCVI technology and IP megapixel cameras. If you’re looking to add more cameras or just want to replace exciting cameras with higher resolution units then the Tribrid will do the job. Setting up the unit is a breeze, I will illustrate some simple setups, new functions and configuration for the new TRIDVR-EL16.

Connecting HDCVI, Analog and IP cameras to the Tribrid

Connecting cameras to the TRIDVR-EL16 can get tricky but has 5 star tech support that will help you the whole way (for free), but if you’re one of those do it yourselfers, then here are some simple to follow set up instructions. First, logging in to the system is the same as all of our DVR, NVR, and Hybrid systems. The default user name is admin and the password is admin. After logging in you will encounter the wizard you can just exit out of. From the main menu go to Camera.

Tribrid DVR Menu1

In the image page you will see the channel selection (Drop down box). You can configure each COMPATIBLE cameras saturation, brightness, contrast and sharpness, just remember to save after every modification.

Next is the Encode page were you configure your Compression, Resolution, Frame Rate, Bit Rate, Audio and sub stream per COMPATIBLE camera.

Tribrid DVR Menu2

Next in line is the Cam Name. Here is where you name your camera channels. It is a brilliant idea adding a name to a channel/camera, you automatically know who, when and where the even occurred. Example front door, back door, bedroom or backyard on February 3 2014 at 7:30pm.

Tribrid DVR Menu 3

Now the very important part, the Channel Type page. Here is where it can get a little tricky. The Tribrid’s BNC inputs are defaulted using HDCVI cameras. The adjustment is simple just switch the channel you have the analog camera connected and enable the analog field.

Tribrid DVR Menu4

Tribrid DVR Menu5

When connecting and configuring an IP camera you have to start from the last channel of the Tribrid. For example if you have a 16 channel Tribrid DVR then you would start adding cameras from channel 16 and down, so the first IP camera you connect and configure will be channel 16. You would copy the same configuration as the HDCVI described previously and still be in the channel type page and then towards the bottom of the page there is an arrow selecting next page. Go to page 2 and select IP on channel 16 for your first IP camera, 15 would be the 2nd IP camera and so on. Remember if you have any question or concerns you can always contact TechPro Security Support Monday through Friday from 9am to 6pm Eastern Sunny Florida time.

Tribrid DVR Hardware.

The motherboard is strong and smart and you can install up to eight 7200 RPM SV-35 3TB Hard Drives capturing proper resolution and long length recording with no hassle. On the back of the unit you have HDMI, BNC, VGA, Audio, RJ-45, Alarm, PTZ control, USB and e-sata inputs as well as other outputs.

Tribrid DVR Inside Hardware


DVR Tribrid System Connection

Tribrid DVR Remote view configuration.

Network configuration is the same as all of our Security Camera King recording units. TCP/IP must match your network, the TCP port should be defaulted at 37777 and the HTTP port should be changed to 88 (the TCP and HTTP ports has to be forwarded in the router to have external access).

Tribrid DVR Menu6


Tribrid DVR Menu7

Email alerts can be configured here under the same network sub-menu, utilizing motion or alarm detection to send push emails to your mobile device alerting you who or what has infiltrated your space.

Tribrid DVR Menu8

Tribrid DVR Motion detect recording or 24/7 recording.

The setup is the same as all of our other recording units, go to storage and configure the Schedule, HDD Management, advance and record as you would like normal. If you need more assistant on the setup please feel free to contact a Technician.

Tribrid DVR Menu9

Tribrid DVR Menu10

Tribrid DVR Menu11

Tribrid DVR Menu12

Coming soon – New P2P 2D bar code App scanner

When trying to connect to your security camera system it is difficult and it involves configuring sophisticated network settings so you can view your family and business via your Phone, Tablet or any computer in the world that has Internet access. This new and upcoming feature will make life much easy when configuring remote external access. REMEMBER Coming Soon!

Tribrid DVR Menu13

Tribrid DVR System Settings

The general page is where you need to configure your Device ID and number, language, Video Standard, HDD Full option, Pack duration, Real Time Play, Auto logout and mouse speed. You want to make sure you adjust your date and time to your timezone because if you need time and date stamp file for evidence it needs to be correct.

Tribrid DVR Menu14

The PTZ page is very important when installing an analog, CVI or IP PTZ, the configuration just needs to match the PTZ camera.

Tribrid DVR Menu15

The account page is where you give privileges to users. Assigning accounts are easy with the new interface, make sure not to delete your technician’s administrative password because when you need support, the fastest way in to fix the issue is logging in as an administrator (so don’t forget the admin password).

Tribrid DVR Menu15

In conclusion in my experience, this unit blows away any other upgrade. WHY? Because you get the best of three worlds. You can upgrade your whole system and have indoor/outdoor HDCVI cameras and Smart Auto Tracker IP cameras in your warehouse or retail store while still keeping your existing analog cameras you don’t want to discard. One small step for analog, a giant leap for HDCVI and IP technology.

Here is a short unboxing video of the Tribrid DVR (TRIDVR-EL16)


DVR Viewer Software

Written By:
Tuesday, April 15th, 2014


The world has changed a lot in the past few years, thanks in no small part to the digital revolution, including great advances in the Internet, networking, security camera systems, DVR viewer surveillance software, and personal computers. Possibly nothing has changed more than the business world, which has countless new tools at its disposal to not only help the company make money, but keep its merchandise and employees safer. Through the advent of network enabled digital video recorders (DVRs), DVR viewer software and high speed internet connections, it is now possible for a businesses to monitor their stores and warehouses remotely from anywhere in the world as long as they have a high speed internet connection.

This makes many different things possible for a company when they are monitoring their business, and for this article, we will focus on employee safety. Employee safety is critical to the operation of a business because if the employees do not feel safe, they will not want to work for you. While our world does appear to be getting safer with record low crime statistics, armed robberies do still take place and it is up to you as the owner of a business to ensure that your employees are safe in the event of one.

One of the best ways to do this is by installing a video surveillance system with remote viewer capability so that someone can monitor your business remotely over the Internet. This means that if you have employees working late into the night, in a bad neighborhood, you can be at home watching that they are safe. You can also hire a company to monitor your security cameras for you. This is the equivalent of having a remote security guard.

Let’s look at a scenario to show just how safe you make them. You are at home watching your business on the computer using DVR viewer software connected remotely to your surveillance system located at work. The DVR of the surveillance system is connected to the router at your business so that it can be accessed over the Internet. You log into the DVR viewer and are able to see your employees talking to customers and doing the usual evening business activities. Everything looks to be good and in order when you suddenly see some shady characters looking at the counter and casing the business. Your employees are busy with other customers and they do not see the possible danger. Now, you have the choice of one of two things. You can call your business and alert your employees to keep an eye on the shady customers, or you can wait to see if something happens and if it does, call the police immediately.

The point is not which option you decide to take, as both will greatly improve the chances of a safe outcome for your employees. The point is that you have the options , and without the shady customers even knowing it, your surveillance system has provided an eye in the sky that they have not anticipated.

There was a time, long ago, when having this sort of sophisticated set up required high priced security cameras and CCTV equipment that could be used to monitor your business remotely. This meant huge equipment and installation costs, and for most companies, it was simply not worth the price on the off chance of a robbery.

Things, however, have changed incredibly and that is no more apparent than in the current prices of surveillance systems. These systems will record video of what is happening in the store digitally onto the hard drive of the DVR. Upgrades are available if more video storage is needed and the surveillance video can be backed up using a CD burner or USB drive. This system is also networkable which means that you can access your cameras remotely over the Internet using the DVR viewer software that comes with the system. You probably already have an Internet connection and computer at work, so all that is left is buying a networkable video surveillance system.

While crooks and robbers will not know you have a remote viewable video surveillance system setup that can be monitored from anywhere, your employees will. For them, they will see the measure of setting up the security cameras as an indication of how you care for your employees and your desire to keep them safe. They will feel more at ease at their job when the ‘eye in the sky’ is watching to alert them of any danger, while at the same time, giving them the ease of mind that comes from knowing that if someone does rob the store, they won’t have to wait to call the police until after they leave and that video will be captured to help prosecute.

Setting up a surveillance system in your businesses means that it is much harder to get away with robbery and you are not only going to keep your employees safe, you are helping to keep your businesses safe for everyone. When someone robs a store and gets away with it, they begin to think they are invincible and they choose to attempt the robbery again. This puts others in danger and given enough time, could lead to a tragic death. However, with remote Internet surveillance monitoring provided by networkable DVRs, you can have the police capture a robber before they even know what is happening, or have left the store.

It is not unusual to think of a surveillance system that allows you to monitor a location remotely as something that can make society not only safer, but also better. When you are thinking of ways to make your business safe for employees, you may want to consider a video surveillance system, because security cameras make the world a safer place for employees and customers alike.

Here at we have an abundance of surveillance systems all that will work for you, your business, your family, and help keep them all safe. So visit our site or give us a call at 866.573.8878 so we can assist you in getting the right system set up for you and your needs.